When a manager exercises leadership, there are two main sources of influence. The first is the position and authority of the leader, and the second is the influence based on the total personality as a leader.
Title and authority are certainly effective. It is hard for subordinate to say no to the boss. However, there are limits to authority, and too much exertion of authority may make subordinates feeling opposed, and make them consider taking retaliatory measures behind the boss's back. For example, they may cunningly obstruct the boss in a way they will not be held responsible.
So it is important to consider relaying on authority as a measure of last resort, and work hard on a daily basis to improve your influence based on your total personality. So, what should you do to achieve this?
In a nutshell, you should accurately grasp the type and extent of influence you have been exerting on people around you. and work to improve each and every aspect.
For example, you did something which was meant to do your subordinate a favour, but instead the subordinate go offended - something that happen all too often. Even if you assume you have done well, this is merely your assumption, and there tends to be a gap between your assumption and how your subordinate see your action. This is a psychological gap.
So, what should you do? The following lists some of the key points.
(1) Be sensitive to the reaction to your actions
(2) Have the courage and flexibility to change inappropriate behaviour for the better
(3) Listen gratefully to candid suggestions from others
(4) Set goals for improving behaviour and continue making efforts
(5) Participate in a training program offered by a specialized institution
Hi Rajeewa. Very interesting Topic and i like the evaluation of Psychological gap. i really like the article.
ReplyDeleteThank you Chandima, These things we practice daily but if you consciously practice we can have better work environment.
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